Privacy Policy

Effective Date: February 28, 2024

Healthdor Logo Healthdor

Netox Ltd.
Sofia, BG, European Union
Contact: support@healthdor.com

1. Introduction

Welcome to Healthdor.com, operated by NETOX LTD. This Privacy Policy describes how we collect, use, process, and share your personal information when you use our website and services.

2. Information Collection

a. Personal Information: We collect personal information that you provide to us, such as your name, email address, and any other contact or personal information you choose to provide.

b. Usage Data: When you use our site, we automatically collect data about your visit, such as your IP address, browser type, browser version, the pages you visit, the time and date of your visit, and other diagnostic data.

c. Cookies: Our website uses cookies to enhance user experience. You have the option to accept or refuse these cookies, and know when a cookie is being sent to your computer.

d. Third-Party Authentication Services: Our service allows you to register and log in using your Google or Microsoft account. By utilizing this authentication method, we access certain information from your Google or Microsoft account based on the permissions you grant us, including your name, email address, and profile picture.

3. Use of Information

a. The information we collect is used to provide, maintain, and improve our services, to personalize your experience, and to communicate with you about our services.

b. We may use your email address to send you service-related notices and marketing communications.

4. Sharing and Disclosure

a. Third-Party Service Providers: We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, or assist us in analyzing how our service is used.

b. Compliance with Laws: We may disclose your information where required to do so by law or in response to valid requests by public authorities.

c. Business Transfer: If Healthdor.com is involved in a merger, acquisition, or asset sale, your personal information may be transferred.

5. Data Security

We value your trust in providing us your personal information and strive to use commercially acceptable means of protecting it. However, no method of transmission over the internet or method of electronic storage is 100% secure and reliable.

6. Your Data Protection Rights

a. Access and Update: You have the right to access, update, or delete the information we have on you.

b. Opt-out of Communications: You have the right to opt-out of receiving marketing communications from us.

7. Children's Privacy

Our service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18.

8. GDPR Compliance

a. Scope and Compliance: Healthdor.com is committed to complying with the General Data Protection Regulation (GDPR), which provides a set of standardized data protection laws across European Union countries. Our policies and procedures are designed to ensure that the personal data of EU citizens are handled in accordance with GDPR principles.

b. Data Subject Rights: Under GDPR, EU citizens have specific rights concerning their personal data. These include:

  • i. The right to be informed: You have the right to be informed about the collection and use of your personal data.
  • ii. The right of access: You have the right to access your personal data and supplementary information.
  • iii. The right to rectification: You can have inaccurate personal data corrected or completed if it is incomplete.
  • iv. The right to erasure: In certain circumstances, you can request the deletion or removal of personal data where there is no compelling reason for its continued processing.
  • v. The right to restrict processing: You have rights to 'block' or suppress further use of your data in certain circumstances.
  • vi. The right to data portability: Allows you to obtain and reuse your personal data for your own purposes across different services.
  • vii. The right to object: You have the right to object to the processing of your personal data in certain circumstances, including an absolute right to stop your data being used for direct marketing.
  • viii. Rights in relation to automated decision making and profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

c. Data Processing and Consent: We process personal data only where we have lawful grounds to do so, and we ensure that your data is treated securely and in accordance with this Privacy Policy. Where we rely on your consent to process personal data, you have the right to withdraw that consent at any time.

d. Data Protection Officer (DPO): We have appointed a Data Protection Officer to oversee our data protection management. For any inquiries regarding your personal data and our data protection practices, you can contact our DPO at [gdpr@healthdor.com].

e. Data Transfer Outside the EU: If we transfer personal data originating from the EU to other countries not deemed by the European Commission to provide an adequate level of data protection, we will ensure that such transfers are in compliance with GDPR requirements.

f. Data Breach Notification: In the event of a data breach, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to the rights and freedoms of individuals, we will notify those individuals without undue delay.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@healthdor.com.