Empathy In Healthcare: A Personal Journey

Published by Dr. Piper Schinner PhD on October 26, 2024

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The story of a personal experience in a hospital waiting room that inspired a commitment to empathy in healthcare.

I vividly remember the day when I was sitting in the waiting room of a hospital, anxiously awaiting my turn to see the doctor. I was feeling unwell, and the long wait only added to my discomfort. As I sat there, I couldn't help but notice the indifferent attitude of the hospital staff towards the patients. It was as if they were just going through the motions, without truly caring about the people they were supposed to be helping. This experience left a lasting impression on me and made me realize the importance of empathy in healthcare. It's not just about treating the physical symptoms, but also about understanding and addressing the emotional needs of the patients. From that day on, I made a conscious effort to always treat my patients with the compassion and understanding that I wished I had received that day in the hospital waiting room. I believe that a caring and empathetic attitude can make a world of difference in a patient's experience and ultimately contribute to their healing process.

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